Magaluf hotel where three Brits were battered by security is blasted by guests on TripAdvisor Th

Publish date: 2022-07-10

BRIT holidaymakers have blasted the hotel in Magaluf where a group of tourists were battered by security guards on TripAdvisor.

The BH Mallorca is a hugely popular hotel for revellers looking to soak up the atmosphere on the infamous clubbing island.

But since horrifying footage of staff beating up three British guests a series of scathing reviews of the hotel have been uploaded to the travel site.

Appalling video showed model Robbie Hoffman, her boyfriend Alex Henderson and one of their pals getting a pounding from bouncers for "walking to slowly".

Andrew wrote: “This place is shocking, aggressive staff, dirty rooms, terrible food. How this place got a 4 star rating is beyond me.

“The staff here act more like a gang who will try to intimidate you, it seems like they are on a power trip. Customer service is completely unknown to them.”

User Ellien Micky thundered: "Why this hotel is still running beats me! The security are nothing but bullies!

"And the rooms are infested with bugs! I wouldn't be payed to stay here!

"Especially after 2 of my friends were manhandled by security! Stay here if your safety means nothing to you!"

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David from Dundee blasted the BH saying: "This was a horrible place to stay for our weeks holidays; terrible staff, filthy rooms and the food was just terrible, every single one of both my party and the friends we met there got very upset stomachs, including 1 who ended up on a drip...not much of a holiday.

"Coupled with the filthy kitchens are the staff.....quick tempered, rude and with security menacingly demanding your room key at all times, we forgot our key twice and both times the bouncers (yes, the hotel has 24 hour bouncers...4 star of course) marched us to the reception and demanded to know if we were registered guests.

"They did this by grabbing my arm and force marching me in front of all the other guests. They were itching to get violent, you can just tell.
"Horrible place, horrible staff and a horrible trip."

Patryk gave the hotel one star in his review saying simply: "Stay away from this Hotel. They beat up people and floor them like they nothing. What a shambles.
"Management making poor excuses and no apology at all. Hopefully they will shut you down!!!!!!!!!!!!!!!!!
"Wouldn't stay there again for free. Security rude and abrupt. This time inviting "celebrities" wont help you!"

Sammy from the Isle of Man slammed the hotel saying: "Among other things, Food was poor, pools were dirty, glasses and bottles left lying around not cleaned up for hours and sunbeds were dirty.

"Looks nothing like it does in the pictures. Wont be returning."

However some guests praised the hotel saying: "Love BH Mallorca! Such a good hotel and in a great location.

"Went on loads of events- pirates was my favourite and best night of the holiday.

"Special thanks to Erin who sorted all of it for us- she's amazing and actually magic (card tricks were banging)!"

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